Search found 40 matches

by Sandra
Thu Jun 06, 2019 6:25 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 6365

Re: I can't connect to GDAX neither crypto

It is usually located in C:\Program Files\Bookmap\NT  Please note that Digital subscription doesn't support futures, including NT, you need Global or Global + for it. 
by Sandra
Thu Jun 06, 2019 6:08 pm
Forum: General forum
Topic: Basic question about data provided by Global version of Bookmap
Replies: 1
Views: 3755

Re: Basic question about data provided by Global version of Bookmap

Hi! In addition to Global plan you also need to subscribe to real-time data if you want to observe ES. We offer data for DxFeed CME, the cost is $29 monthly.
Also, you can request a demo from Rithmic or S5 but only for 2 weeks.
by Sandra
Thu Jun 06, 2019 5:49 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 6365

Re: I can't connect to GDAX neither crypto

Hi!  Please see this video how to connect Bookmap to Multiple providers. You need to configure GDAX connection as it is shown in the video.
Note that with the free version you are allowed to 1 instrument only, so you need to unsubscribe from other instruments prior to subscribing to GDAX
by Sandra
Mon Jun 03, 2019 10:09 am
Forum: General forum
Topic: execution of two different account
Replies: 1
Views: 3734

Re: execution of two different account

Hello, it is possible to connect Bookmap to multiple accounts and open the same instrument in different charts. If you double-click on the name of the chart it will be opened as a standalone window, you can set it above another chart or drag to another monitor. If you need more details please contac...
by Sandra
Wed Apr 24, 2019 4:17 pm
Forum: General forum
Topic: Bookmap live entry
Replies: 3
Views: 4974

Re: Bookmap live entry

Hi, could you please contact us via support@bookmap.com?
by Sandra
Mon Apr 15, 2019 3:37 pm
Forum: Bookmap API
Topic: (Updated) API Requirements, limitations, and known bugs
Replies: 8
Views: 26657

Re: API Requirements, limitations, and known bugs

I tried to acess API on my bookmap but there isnt this option. I sent a email to support and they sent me a link, but when i acces the link i received the message "There are no products available for purchase. Please come back later." Could anyone help me Please provide us with your registration e-...
by Sandra
Mon Feb 25, 2019 7:14 am
Forum: General forum
Topic: trade alert sound
Replies: 7
Views: 9066

Re: trade alert sound

Hi, sorry for the late response. If you want to get the answer more quickly please contact us via support@bookmap.com Please review the following articles regarding voice settings and disable it at your Bookmap: https://bookmap.com/wiki/Bookmap_user_guide#Voice_Alerts https://bookmap.com/wiki/Bookma...
by Sandra
Wed Feb 06, 2019 11:14 am
Forum: General forum
Topic: Portable version of Bookmap
Replies: 1
Views: 2851

Re: Portable version of Bookmap

Hi Pavel! Currently, it is not possible to run Bookmap from the USB.
by Sandra
Fri Feb 01, 2019 7:26 am
Forum: General forum
Topic: Identifying seller/buyer side from IB's tick data
Replies: 4
Views: 4152

Re: Identifying seller/buyer side from IB's tick data

Hi! When trade is received from a data source that does not provide aggressor information (or other info that allows to determine it reliably) bookmap tries to determine the aggressor based on relative position of the trade (i.e. trade on best bid usually means that seller is aggressor). Quality of...
by Sandra
Wed Dec 12, 2018 12:43 pm
Forum: General forum
Topic: Huge difference in depth data, DXFEED VS IB TWS
Replies: 1
Views: 3461

Re: Huge difference in depth data, DXFEED VS IB TWS

Hi! According to your account details you have Nasdaq subscription in Bookmap. The depth of market depends on the subscriptions on both places Bookmap and IB and shouldn't be the same. That's why you can see the difference.