Search found 546 matches

by Andry API support
Wed Mar 02, 2022 11:07 am
Forum: General forum
Topic: Cloud Notes
Replies: 23
Views: 31971

Re: Cloud Notes

david caliano
If you need a server example in Java please check this thread
by Andry API support
Tue Mar 01, 2022 2:31 pm
Forum: General forum
Topic: Cloud Notes
Replies: 23
Views: 31971

Re: Cloud Notes

Hi David,
we need details to figure it out. Your log would be very helpful.
Also:
  • data from another program - what kind of program?
  • does it produce data compatible with Bookmap?
by Andry API support
Wed Jan 19, 2022 10:54 am
Forum: General forum
Topic: BM crashing in last hour 3 days in a row
Replies: 10
Views: 15223

Re: BM crashing in last hour 3 days in a row

Next time it starts lagging please open the Activity Monitor (Go > Utilities > Activity Monitor) and make screenshots of CPU and Memoty tabs.
by Andry API support
Tue Jan 18, 2022 1:26 pm
Forum: General forum
Topic: BM crashing in last hour 3 days in a row
Replies: 10
Views: 15223

Re: BM crashing in last hour 3 days in a row

it starts to freeze up my Interactive Brokers TWS that i use to submit orders off of. So IB starts freezing, not Bookmap? Or both Bookmap and IB? I'm running BM on an Imac with 40gb's of RAM But our logs show that you only have 8GiB of RAM total. Did you run it on a different computer? Or is there ...
by Andry API support
Fri Jan 14, 2022 1:57 pm
Forum: General forum
Topic: BM crashing in last hour 3 days in a row
Replies: 10
Views: 15223

Re: BM crashing in last hour 3 days in a row

Open Bookmap and try
File -> Open User Folder
is Logs folder there?
by Andry API support
Wed Jan 12, 2022 9:02 am
Forum: General forum
Topic: BM crashing in last hour 3 days in a row
Replies: 10
Views: 15223

Re: BM crashing in last hour 3 days in a row

Logs are usually located at Bookmap\Logs folder at the disk Bookmap is installed at. Typical location for Windows is
"C:\Bookmap\Logs"
There are 'common' and 'trading' logs (the log name contains either). We need common logs.
by Andry API support
Tue Jan 11, 2022 12:29 pm
Forum: General forum
Topic: Issue connecting Bookmap to FTX plugin
Replies: 4
Views: 10637

Re: Issue connecting Bookmap to FTX plugin

Hi, we are investigating it.
by Andry API support
Tue Jan 11, 2022 12:24 pm
Forum: General forum
Topic: BM crashing in last hour 3 days in a row
Replies: 10
Views: 15223

Re: BM crashing in last hour 3 days in a row

Hi Aaron, can you please send your logs.
by Andry API support
Mon Jan 10, 2022 2:38 pm
Forum: Bookmap API
Topic: API documentation
Replies: 12
Views: 48471

Re: API documentation

Hi Warren, I need some more info. Q. ... and this looks like this is current to Version 1 only? What exactly points at Version 1? Q. I cannot see the above interfaces mentioned in the method definition above Do I get you right, Eclipse cannot recognize the interfaces? If yes, can you pls attach a sc...
by Andry API support
Mon Jan 10, 2022 1:13 pm
Forum: New Features and Requests
Topic: keyboard shortcuts for trading
Replies: 25
Views: 54087

Re: keyboard shortcuts for trading

Hi, sorry for replying so late. DxFeed puts some limitations on running modules. Please contact support for more information.