How do I upgrade?...

Market data, Trading, Technical support, Features requests, etc
Ergeo
Posts: 1
Joined: Fri Sep 04, 2020 1:35 pm

How do I upgrade?...

Post by Ergeo » Fri Sep 04, 2020 2:01 pm

Whether I go:

1)  from the bookmap app itself (https://bookmap.com/members/signup/upgr ... ade_button)

2) or from the site (https://bookmap.com/#pricing)

3) or, as explained in the google search results*, through here www.bookmap.com/portal (and then through addons or upgrade)

...I end up 

at 

1) https://bookmap.com/members/signup (where I choose no addons and fill out my details and press 'next')

or at

2) https://bookmap.com/members//signup/upgrade (where I tick 'credit card' and press 'next')

and, in both cases, after clicking 'next'

it takes me in loop to

https://bookmap.com/

Is there ANY way out of this loop?...




=============
* - https://www.google.co.uk/search?source= ... CA4&uact=5

Helena
Posts: 36
Joined: Fri Sep 13, 2019 10:58 am
Been thanked: 4 times

Re: How do I upgrade?...

Post by Helena » Mon Sep 07, 2020 3:35 pm

Hi,

Please contact us by email [email protected] and write what do you want to subscribe to.

We will send you the payment link to subscribe.

 

qeupyqmnyxopad
Posts: 1
Joined: Wed Nov 16, 2022 11:52 pm

Re: How do I upgrade?...

Post by qeupyqmnyxopad » Wed Nov 16, 2022 11:56 pm

Hi , 
I do an upgrade to Global , but the application cannot see the upgrade. Why ?

This is mail , That I received.
-----------------------------------------
Thank you for your order. You may find order details below:


Payment Amount: 31.27 USD
Payment Reference: ch_3M4ukALBNbzzQpCI0wY4jjE3           

Invoice #1ZU69 / 11/16/22
-----------------------------------------------
  1. Global (Monthly)         1x$31.27   $31.27
-----------------------------------------------
     Total                               $31.27
-----------------------------------------------
$31.27 for the first month, then $49.00 for
each month
-----------------------------------------------

Helena
Posts: 36
Joined: Fri Sep 13, 2019 10:58 am
Been thanked: 4 times

Re: How do I upgrade?...

Post by Helena » Thu Nov 17, 2022 11:12 am

Hi Carlos,
You wrote as also by email. I answered you. Please answer by email why do you think that you still don't have Global susbcription. Your license is correct updated to Global.

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