Bookmap live entry

Market data, Trading, Technical support, Features requests, etc
gruppes
Posts: 2
Joined: Sun Apr 21, 2019 12:56 am

Bookmap live entry

Post by gruppes » Sun Apr 21, 2019 1:08 am

Hi,
I would like to get an idea of how many users are using bookmap for live orders, and do they trust the beta versions.
Or are they mainly using Bookmap alongside their other platforms with the production version.
Also any problems that may have arisen.
I ask because I received an error message when flattening a position a while ago when I was running bookmap next to Sierra Chart, so I rang AMP futures and they said the order had been successfully transmitted, but it was a bit scary.
So whos doing what?
cheers

Sandra
Posts: 14
Joined: Wed Dec 12, 2018 12:37 pm

Re: Bookmap live entry

Post by Sandra » Wed Apr 24, 2019 4:17 pm

Hi, could you please contact us via support@bookmap.com?

Svyatoslav
Site Admin
Posts: 25
Joined: Mon Jun 11, 2018 11:44 am
Been thanked: 2 times

Re: Bookmap live entry

Post by Svyatoslav » Wed Apr 24, 2019 6:19 pm

Hi gruppes,

Sorry for miscommunication. Regarding your specific case - I see that you are using 7.1 according to the error report, so you might want to consider going one version back to 7.0 - those are both beta versions, but 7.0 is closer to becoming a production one (7.0 will most likely not be getting any more feature updates, only bugfixes, while 7.1 will continue being expanded).

In general - many use live trading, so it's reasonably stable. That being said, when using a beta version it's best to first try trading a bit in broker-side simulation (so it looks like real trading to bookmap) - this way you can check that whatever you typically do during trading doesn't hit some rarely-used functionality containing an issue that was not addressed yet.
If you need assistance with specific crash or want to provide additional information to speed up the resolution - please contact the support team at support@bookmap.com, as Sandra mentioned above

gruppes
Posts: 2
Joined: Sun Apr 21, 2019 12:56 am

Re: Bookmap live entry

Post by gruppes » Thu May 02, 2019 8:38 am

Thankyou

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