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Bookmap live entry

Posted: Sun Apr 21, 2019 1:08 am
by gruppes
Hi,
I would like to get an idea of how many users are using bookmap for live orders, and do they trust the beta versions.
Or are they mainly using Bookmap alongside their other platforms with the production version.
Also any problems that may have arisen.
I ask because I received an error message when flattening a position a while ago when I was running bookmap next to Sierra Chart, so I rang AMP futures and they said the order had been successfully transmitted, but it was a bit scary.
So whos doing what?
cheers

Re: Bookmap live entry

Posted: Wed Apr 24, 2019 4:17 pm
by Sandra
Hi, could you please contact us via support@bookmap.com?

Re: Bookmap live entry

Posted: Wed Apr 24, 2019 6:19 pm
by Svyatoslav
Hi gruppes,

Sorry for miscommunication. Regarding your specific case - I see that you are using 7.1 according to the error report, so you might want to consider going one version back to 7.0 - those are both beta versions, but 7.0 is closer to becoming a production one (7.0 will most likely not be getting any more feature updates, only bugfixes, while 7.1 will continue being expanded).

In general - many use live trading, so it's reasonably stable. That being said, when using a beta version it's best to first try trading a bit in broker-side simulation (so it looks like real trading to bookmap) - this way you can check that whatever you typically do during trading doesn't hit some rarely-used functionality containing an issue that was not addressed yet.
If you need assistance with specific crash or want to provide additional information to speed up the resolution - please contact the support team at support@bookmap.com, as Sandra mentioned above

Re: Bookmap live entry

Posted: Thu May 02, 2019 8:38 am
by gruppes
Thankyou