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data latency on Mac

Posted: Tue Jan 05, 2021 9:12 pm
by svenstrup10
I have problems with data latency, nearly everyday. I've tried to switch off GPU acceleration, switch on aggragation, changed my gateway, but the problems keep on comping. Today i've traded only half of the day, because the latency was there so often. Sometimes the graph just stops moving. I am wondering, could it be my hardware on the computer? Should I by a faster computer with more RAM?  My compter now, is a macbook Pro mid 2014, 2,6 GHZ, 8GB RAM.
I would gladly pay a new computer to get this problem fixed.

Thanks, Jakob

Re: data latency on Mac

Posted: Mon Jan 11, 2021 11:26 am
by Andry API support
Hi Jacob,
could it be my hardware on the computer
Probably yes but we need to figure that out. Please run Bookmap and once it starts lagging shut it down and send us your latest log. Also it would be great if you could shoot a video so we can see what it looks like in your case.

Re: data latency on Mac

Posted: Mon Feb 15, 2021 3:49 pm
by watodis468
AndreyR wrote:
Mon Jan 11, 2021 11:26 am
Hi Jacob,
could it be my hardware on the computer
Probably yes but we need to figure that out. Please run Bookmap and once it starts lagging shut it down and send us your latest log. Also it would be great if you could shoot a video so we can see what it looks like in your case.
Hi buddy, it is lagging at my end followed the steps, shall I post the logs here in reply or to any specific email?

Regards,
Jeni M Lopez
 

Objet : latence de données sur Mac

Posted: Wed Feb 17, 2021 8:37 am
by Emareis
Hi, my Macbook Pro 2012 with only 8 gb of ram has nos issue or latency with Bookmap !