data latency on Mac

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svenstrup10
Posts: 4
Joined: Tue Jan 05, 2021 8:30 pm

data latency on Mac

Post by svenstrup10 » Tue Jan 05, 2021 9:12 pm

I have problems with data latency, nearly everyday. I've tried to switch off GPU acceleration, switch on aggragation, changed my gateway, but the problems keep on comping. Today i've traded only half of the day, because the latency was there so often. Sometimes the graph just stops moving. I am wondering, could it be my hardware on the computer? Should I by a faster computer with more RAM?  My compter now, is a macbook Pro mid 2014, 2,6 GHZ, 8GB RAM.
I would gladly pay a new computer to get this problem fixed.

Thanks, Jakob

Andry API support
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Re: data latency on Mac

Post by Andry API support » Mon Jan 11, 2021 11:26 am

Hi Jacob,
could it be my hardware on the computer
Probably yes but we need to figure that out. Please run Bookmap and once it starts lagging shut it down and send us your latest log. Also it would be great if you could shoot a video so we can see what it looks like in your case.

watodis468
Posts: 1
Joined: Mon Feb 15, 2021 3:45 pm

Re: data latency on Mac

Post by watodis468 » Mon Feb 15, 2021 3:49 pm

AndreyR wrote:
Mon Jan 11, 2021 11:26 am
Hi Jacob,
could it be my hardware on the computer
Probably yes but we need to figure that out. Please run Bookmap and once it starts lagging shut it down and send us your latest log. Also it would be great if you could shoot a video so we can see what it looks like in your case.
Hi buddy, it is lagging at my end followed the steps, shall I post the logs here in reply or to any specific email?

Regards,
Jeni M Lopez
 
Hi team, thanks for creating such an active forum.

Emareis
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Objet : latence de données sur Mac

Post by Emareis » Wed Feb 17, 2021 8:37 am

Hi, my Macbook Pro 2012 with only 8 gb of ram has nos issue or latency with Bookmap ! 

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