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Bookmap no longer connects to Bitmex

Posted: Tue Sep 10, 2019 4:39 pm
by cryptoleptic
Deleted older version of Bookmap
Updated to latest Mac OS Boomap (Aug 19).  7.1.1 Build Mac 104
Updated Bitmex adapter. 6.3
Created new API key (three times now)
Fails to establish connection, overt and over, then cancels subscription

ANY help appreciated. It was working yesterday and for the last several months

Re: Bookmap no longer connects to Bitmex

Posted: Tue Sep 10, 2019 4:54 pm
by Andry API support
Hi cryptoleptic,
try to connect once again, then upload your latest log file.

Re: Bookmap no longer connects to Bitmex

Posted: Tue Sep 10, 2019 5:52 pm
by cryptoleptic
fdgdf

Re: Bookmap no longer connects to Bitmex

Posted: Tue Sep 10, 2019 6:51 pm
by cryptoleptic
Any clues?
 

Re: Bookmap no longer connects to Bitmex

Posted: Wed Sep 11, 2019 7:46 am
by Andry API support
Hi cryptoleptic,
What I can see from your log is installing the adapter but cannot see Bookmap using it. Can you launch Bookmap, use already installed 0.6.3 adapter (do not reload it), try to establish connection and after it fails upload the log file. There's no attach button for 'quick reply', but if you press 'Full Editor & Preview' you'll find the 'Attachments' tab.

Re: Bookmap no longer connects to Bitmex

Posted: Mon Sep 16, 2019 3:49 pm
by cryptoleptic
Attached

Re: Bookmap no longer connects to Bitmex

Posted: Tue Sep 17, 2019 1:05 pm
by interzonez
Same here. Using both Mac version and Windows via Parallels on same machine.

Bookmark working fine on another machine, iMac, at another location.  

Seems likely Bitmex rejecting multiple connections using same API key.

I'll test later when I have both machines side by side. 

Also getting this error at startup. See image. 

 

Re: Bookmap no longer connects to Bitmex

Posted: Tue Sep 17, 2019 1:34 pm
by Andry API support
Hi interzonez,
cryptoleptic's issue is unsupported order types crash which is being tested and will be fixed soon.
In your case Bookmap finds two adapters with identical entry point names. That's why only one of them gets loaded. Even so it should be able to connect so that should not be a critical issue.
First let's look inside your (EDITED) Bookmap\API\Layer0ApiModules. I guess Parallels shares a single Bookmap\API\Layer0ApiModules folder for both OSs. Figure that out please. So we need a list of files that folder (or both of them) contains. Please make a screenshot(s) and attach to your message.