BM crashing in last hour 3 days in a row

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855captainsway
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BM crashing in last hour 3 days in a row

Post by 855captainsway » Tue Jan 11, 2022 12:00 am

hey there, loving bookmap other than this issue.
i'm running BM on an Imac with 40gb's of RAM, so memory shouldnt be a problem.

BM runs well all day then in the last hour of trading (USA market) it starts to freeze up my Interactive Brokers TWS that i use to submit orders off of.
i have to close both and restart.

any suggestions on how to fix it?
thanks
Aaron

AndreyR
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Re: BM crashing in last hour 3 days in a row

Post by AndreyR » Tue Jan 11, 2022 12:24 pm

Hi Aaron, can you please send your logs.

855captainsway
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Re: BM crashing in last hour 3 days in a row

Post by 855captainsway » Wed Jan 12, 2022 2:30 am

How do i do that? ty

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Re: BM crashing in last hour 3 days in a row

Post by AndreyR » Wed Jan 12, 2022 9:02 am

Logs are usually located at Bookmap\Logs folder at the disk Bookmap is installed at. Typical location for Windows is
"C:\Bookmap\Logs"
There are 'common' and 'trading' logs (the log name contains either). We need common logs.

855captainsway
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Re: BM crashing in last hour 3 days in a row

Post by 855captainsway » Thu Jan 13, 2022 9:36 pm

i'm using a mac. this is the contents folder for bookmap. where are the logs pls? ty
BM is causing my computer to crash in final hour unless i close it midday and restart

Screen Shot 2022-01-13 at 1.34.38 PM.png
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AndreyR
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Re: BM crashing in last hour 3 days in a row

Post by AndreyR » Fri Jan 14, 2022 1:57 pm

Open Bookmap and try
File -> Open User Folder
is Logs folder there?
Attachments
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855captainsway
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Re: BM crashing in last hour 3 days in a row

Post by 855captainsway » Mon Jan 17, 2022 3:21 pm

ok i shared the last few days worth of logs, thanks!
Attachments
log_20211026_050644_337-common.txt
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log_20211026_055915_649-common.txt
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log_20211026_141129_903-common.txt
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log_20211026_194414_023-common.txt
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log_20211027_130635_924-common.txt
(265.37 KiB) Downloaded 34 times
log_20211028_130725_154-common.txt
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log_20211028_135755_227-common.txt
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log_20211028_175234_700-common.txt
(718.16 KiB) Downloaded 36 times
log_20211028_214736_571-common.txt
(388.12 KiB) Downloaded 35 times

AndreyR
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Re: BM crashing in last hour 3 days in a row

Post by AndreyR » Tue Jan 18, 2022 1:26 pm

it starts to freeze up my Interactive Brokers TWS that i use to submit orders off of.
So IB starts freezing, not Bookmap? Or both Bookmap and IB?
I'm running BM on an Imac with 40gb's of RAM
But our logs show that you only have 8GiB of RAM total. Did you run it on a different computer? Or is there some misunderstanding? Could you please clarify Imac model?

855captainsway
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Re: BM crashing in last hour 3 days in a row

Post by 855captainsway » Wed Jan 19, 2022 4:11 am

today bookmap crashed with no warning early in the day. usually what happens is in the last hour of trading day, computer will start to lag, and then get worse and worse until bm or IB freezes. pretty sure its Bookmaps fault because as long as i restart midday,   i dont have a freezing problem.

its def 40gb
Attachments
Screen Shot 2022-01-18 at 8.12.48 PM.png
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Re: BM crashing in last hour 3 days in a row

Post by AndreyR » Wed Jan 19, 2022 10:54 am

Next time it starts lagging please open the Activity Monitor (Go > Utilities > Activity Monitor) and make screenshots of CPU and Memoty tabs.

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