No data displayed with dxFeed

Market data, Trading, Technical support, Features requests, etc
mklaury
Posts: 2
Joined: Wed Feb 19, 2020 9:42 pm

No data displayed with dxFeed

Post by mklaury » Wed Feb 19, 2020 9:47 pm

Hi, I'm new to Bookmap.

I just subscribe to BookMap with dxFeed data Futures Full Depth Bundle. I've correctly configured connection but when subscribing to an instrument, a future, /esH20 for instance, no data are displayed.

Help needed.
 
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Sandra
Posts: 27
Joined: Wed Dec 12, 2018 12:37 pm
Has thanked: 1 time

Re: No data displayed with dxFeed

Post by Sandra » Thu Feb 20, 2020 9:38 am

Hi! Please contact support@bookmap.com

serhii
Posts: 23
Joined: Fri Jul 13, 2018 1:07 pm

Re: No data displayed with dxFeed

Post by serhii » Thu Feb 20, 2020 11:32 am

Please attach logs.
You can find them opening "File" -> "Open user folder" from bookmap. There should be Logs folder. Attach latest one.

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