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No data displayed with dxFeed

Posted: Wed Feb 19, 2020 9:47 pm
by mklaury
Hi, I'm new to Bookmap.

I just subscribe to BookMap with dxFeed data Futures Full Depth Bundle. I've correctly configured connection but when subscribing to an instrument, a future, /esH20 for instance, no data are displayed.

Help needed.
 

Re: No data displayed with dxFeed

Posted: Thu Feb 20, 2020 9:38 am
by Sandra
Hi! Please contact [email protected]

Re: No data displayed with dxFeed

Posted: Thu Feb 20, 2020 11:32 am
by serhii
Please attach logs.
You can find them opening "File" -> "Open user folder" from bookmap. There should be Logs folder. Attach latest one.

Re: No data displayed with dxFeed

Posted: Tue Mar 28, 2023 3:02 am
by flayanam1
Hi , the same is happening to me and already paid for the data 

Re: No data displayed with dxFeed

Posted: Sun Apr 09, 2023 2:11 pm
by Zack
The expiration looks wrong..
See https://bookmap.com/symbol-table