Speed up Bookmap loading by de-selecting cloud data back up

[IntheZone]

Hello Support:
Every time my Bookmap loads it tries to load Cloud data.  I am not not subscribed to that cloud data and then Bookmap ends up wasting time waiting for that data to load....

So it would be great if we can be able to DE-SELECT the choice of Cloud Back up and have Bookmap go straight to Local PC historical data download.

Or have it give us a choice at start up.   Something like that --- that gets rid of the delay.

THANKS A MILLION!

[Andry API support]

Hi IntheZone,
to figure out what goes wrong we would appreciate a log file or some screenshots of trying to load the cloud data.

[SuperDriveGuy]

Hi AndreyR,
  This is what appears when you first start up Bookmap and it tries to load historical data.

  HTH.
Regards

[SuperDriveGuy]

Hello Support:
Every time my Bookmap loads it tries to load Cloud data.  I am not not subscribed to that cloud data and then Bookmap ends up wasting time waiting for that data to load....

So it would be great if we can be able to DE-SELECT the choice of Cloud Back up and have Bookmap go straight to Local PC historical data download.

Or have it give us a choice at start up.   Something like that --- that gets rid of the delay.

THANKS A MILLION!

Hi InTheZone,
    A workaround I have used, is to unsubscribe from the instrument and subscribe again, but this time whilst subscribing choose not to load any historical data. See attached screenshot.

Regards

 

[Andry API support]

to InTheZone,
I need to know what instrument you were subscribing to when that happened. Also, I sent you a private message.

[IntheZone]

 

Hi InTheZone,
    A workaround I have used, is to unsubscribe from the instrument and subscribe again, but this time whilst subscribing choose not to load any historical data. See attached screenshot.

Regards

SUPERDRIVEGUY  >>> that is it.   That is what I needed to change!