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Speed up Bookmap loading by de-selecting cloud data back up
Posted: Wed Aug 21, 2019 6:17 pm
by IntheZone
Hello Support:
Every time my Bookmap loads it tries to load Cloud data. I am not not subscribed to that cloud data and then Bookmap ends up wasting time waiting for that data to load....
So it would be great if we can be able to DE-SELECT the choice of Cloud Back up and have Bookmap go straight to Local PC historical data download.
Or have it give us a choice at start up. Something like that --- that gets rid of the delay.
THANKS A MILLION!
Re: Speed up Bookmap loading by de-selecting cloud data back up
Posted: Thu Aug 22, 2019 3:19 pm
by Andry API support
Hi IntheZone,
to figure out what goes wrong we would appreciate a log file or some screenshots of trying to load the cloud data.
Re: Speed up Bookmap loading by de-selecting cloud data back up
Posted: Fri Aug 23, 2019 7:44 am
by SuperDriveGuy
Hi AndreyR,
This is what appears when you first start up Bookmap and it tries to load historical data.
HTH.
Regards
Re: Speed up Bookmap loading by de-selecting cloud data back up
Posted: Fri Aug 23, 2019 4:52 pm
by SuperDriveGuy
IntheZone wrote: ↑Wed Aug 21, 2019 6:17 pm
Hello Support:
Every time my Bookmap loads it tries to load Cloud data. I am not not subscribed to that cloud data and then Bookmap ends up wasting time waiting for that data to load....
So it would be great if we can be able to DE-SELECT the choice of Cloud Back up and have Bookmap go straight to Local PC historical data download.
Or have it give us a choice at start up. Something like that --- that gets rid of the delay.
THANKS A MILLION!
Hi InTheZone,
A workaround I have used, is to unsubscribe from the instrument and subscribe again, but this time whilst subscribing choose not to load any historical data. See attached screenshot.
Regards
Re: Speed up Bookmap loading by de-selecting cloud data back up
Posted: Wed Aug 28, 2019 8:38 am
by Andry API support
to InTheZone,
I need to know what instrument you were subscribing to when that happened. Also, I sent you a private message.
Re: Speed up Bookmap loading by de-selecting cloud data back up
Posted: Wed Aug 28, 2019 2:22 pm
by IntheZone
SuperDriveGuy wrote: ↑Fri Aug 23, 2019 4:52 pm
Hi InTheZone,
A workaround I have used, is to unsubscribe from the instrument and subscribe again, but this time whilst subscribing choose not to load any historical data. See attached screenshot.
Regards
SUPERDRIVEGUY >>> that is it. That is what I needed to change!