No data displayed with dxFeed

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mklaury
Posts: 2
Joined: Wed Feb 19, 2020 9:42 pm

No data displayed with dxFeed

Post by mklaury » Wed Feb 19, 2020 9:47 pm

Hi, I'm new to Bookmap.

I just subscribe to BookMap with dxFeed data Futures Full Depth Bundle. I've correctly configured connection but when subscribing to an instrument, a future, /esH20 for instance, no data are displayed.

Help needed.
 
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Sandra
Posts: 43
Joined: Wed Dec 12, 2018 12:37 pm
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Re: No data displayed with dxFeed

Post by Sandra » Thu Feb 20, 2020 9:38 am

Hi! Please contact [email protected]
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serhii
Posts: 39
Joined: Fri Jul 13, 2018 1:07 pm
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Re: No data displayed with dxFeed

Post by serhii » Thu Feb 20, 2020 11:32 am

Please attach logs.
You can find them opening "File" -> "Open user folder" from bookmap. There should be Logs folder. Attach latest one.
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flayanam1
Posts: 1
Joined: Sun Mar 26, 2023 5:42 pm

Re: No data displayed with dxFeed

Post by flayanam1 » Tue Mar 28, 2023 3:02 am

Hi , the same is happening to me and already paid for the data 
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Zack
Posts: 134
Joined: Mon Jun 11, 2018 12:41 pm
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Re: No data displayed with dxFeed

Post by Zack » Sun Apr 09, 2023 2:11 pm

The expiration looks wrong..
See https://bookmap.com/symbol-table
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