Page 1 of 1
No data displayed with dxFeed
Posted: Wed Feb 19, 2020 9:47 pm
by mklaury
Hi, I'm new to Bookmap.
I just subscribe to BookMap with dxFeed data Futures Full Depth Bundle. I've correctly configured connection but when subscribing to an instrument, a future, /esH20 for instance, no data are displayed.
Help needed.
Re: No data displayed with dxFeed
Posted: Thu Feb 20, 2020 9:38 am
by Sandra
Hi! Please contact
support@bookmap.com
Re: No data displayed with dxFeed
Posted: Thu Feb 20, 2020 11:32 am
by serhii
Please attach logs.
You can find them opening "File" -> "Open user folder" from bookmap. There should be Logs folder. Attach latest one.
Re: No data displayed with dxFeed
Posted: Tue Mar 28, 2023 3:02 am
by flayanam1
Hi , the same is happening to me and already paid for the data
Re: No data displayed with dxFeed
Posted: Sun Apr 09, 2023 2:11 pm
by Zack
The expiration looks wrong..
See
https://bookmap.com/symbol-table
Re: No data displayed with dxFeed
Posted: Fri Feb 14, 2025 1:02 am
by cenktav83aw2
I have exactly the same problem when connecting via any exchange(binance,Bybit...) for Bitcoin / BTC . It was working for like couple of hours then stopped working and it seems like many people have this problem yet Bookmap can't even fix it. I am on win 11 OS and turned off firewall and no antivirus is installed on my system, no proxies either. Uninstalled the software and reinstalled but did not help.