Search found 15 matches

by Sandra
Tue Sep 24, 2019 5:44 pm
Forum: General forum
Topic: CQG Data feed issues
Replies: 1
Views: 350

Re: CQG Data feed issues

Hi!
You've entered an incorrect symbol. Please try F.US.EPZ19
by Sandra
Tue Sep 10, 2019 9:47 am
Forum: General forum
Topic: Critical error when launching the program for MAC OS
Replies: 2
Views: 499

Re: Critical error when launching the program for MAC OS

Hi! Could you please provide us with your registration e-mail?
by Sandra
Fri Jul 05, 2019 7:54 am
Forum: General forum
Topic: Rithmic CME market issue
Replies: 2
Views: 1985

Re: Rithmic CME market issue

Please type CME manually into the filed 'Exchange' on the instrument subscribing window. This field is a drop-down but it is editable and allows a manual entry. 
by Sandra
Thu Jun 06, 2019 8:09 pm
Forum: General forum
Topic: Historical Data
Replies: 1
Views: 2192

Re: Historical Data

Hi! Currently, we offer 24 hours of historical data from Devexperts. There is no way to backfill 180 or 360 days of historical data in Bookmap.
by Sandra
Thu Jun 06, 2019 6:47 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 3073

Re: I can't connect to GDAX neither crypto

Please check C:\Program Files\Bookmap\NT folder and see this video. You need Global or Global+ if you want to connect BM to Ninja.
by Sandra
Thu Jun 06, 2019 6:25 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 3073

Re: I can't connect to GDAX neither crypto

It is usually located in C:\Program Files\Bookmap\NT  Please note that Digital subscription doesn't support futures, including NT, you need Global or Global + for it. 
by Sandra
Thu Jun 06, 2019 6:08 pm
Forum: General forum
Topic: Basic question about data provided by Global version of Bookmap
Replies: 1
Views: 2126

Re: Basic question about data provided by Global version of Bookmap

Hi! In addition to Global plan you also need to subscribe to real-time data if you want to observe ES. We offer data for DxFeed CME, the cost is $29 monthly.
Also, you can request a demo from Rithmic or S5 but only for 2 weeks.
by Sandra
Thu Jun 06, 2019 5:49 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 3073

Re: I can't connect to GDAX neither crypto

Hi!  Please see this video how to connect Bookmap to Multiple providers. You need to configure GDAX connection as it is shown in the video.
Note that with the free version you are allowed to 1 instrument only, so you need to unsubscribe from other instruments prior to subscribing to GDAX
by Sandra
Mon Jun 03, 2019 10:09 am
Forum: General forum
Topic: execution of two different account
Replies: 1
Views: 2129

Re: execution of two different account

Hello, it is possible to connect Bookmap to multiple accounts and open the same instrument in different charts. If you double-click on the name of the chart it will be opened as a standalone window, you can set it above another chart or drag to another monitor. If you need more details please contac...
by Sandra
Wed Apr 24, 2019 4:17 pm
Forum: General forum
Topic: Bookmap live entry
Replies: 3
Views: 2578

Re: Bookmap live entry

Hi, could you please contact us via support@bookmap.com?