Search found 18 matches

by Sandra
Wed Dec 04, 2019 9:28 am
Forum: General forum
Topic: Multiple time slices!
Replies: 1
Views: 167

Re: Multiple time slices!

Currently, it is not possible to have multiple charts for one specific symbol at the same time within one data provider.
The only way is to have several data feeds and subscribe to the same symbol.
 
by Sandra
Tue Nov 05, 2019 4:36 pm
Forum: General forum
Topic: Data providers that provide over 24 hours
Replies: 2
Views: 433

Re: Data providers that provide over 24 hours

Currently, recent historical data in Bookmap is provided only for Stocks, Futures and some crypto providers (GDAX, bitmex, bitfinex) Unfortunately, it's not currently possible to purchase more than 24 hours of data. It is possible to record data directly in Bookmap for more than 24 hours. For exampl...
by Sandra
Wed Oct 23, 2019 8:20 am
Forum: General forum
Topic: Problem with NT8 Rithmic Connection
Replies: 1
Views: 345

Re: Problem with NT8 Rithmic Connection

This problem was resolved via the Support Ticket system.
by Sandra
Tue Sep 24, 2019 5:44 pm
Forum: General forum
Topic: CQG Data feed issues
Replies: 1
Views: 790

Re: CQG Data feed issues

Hi!
You've entered an incorrect symbol. Please try F.US.EPZ19
by Sandra
Tue Sep 10, 2019 9:47 am
Forum: General forum
Topic: Critical error when launching the program for MAC OS
Replies: 2
Views: 723

Re: Critical error when launching the program for MAC OS

Hi! Could you please provide us with your registration e-mail?
by Sandra
Fri Jul 05, 2019 7:54 am
Forum: General forum
Topic: Rithmic CME market issue
Replies: 2
Views: 2072

Re: Rithmic CME market issue

Please type CME manually into the filed 'Exchange' on the instrument subscribing window. This field is a drop-down but it is editable and allows a manual entry. 
by Sandra
Thu Jun 06, 2019 8:09 pm
Forum: General forum
Topic: Historical Data
Replies: 1
Views: 2271

Re: Historical Data

Hi! Currently, we offer 24 hours of historical data from Devexperts. There is no way to backfill 180 or 360 days of historical data in Bookmap.
by Sandra
Thu Jun 06, 2019 6:47 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 3198

Re: I can't connect to GDAX neither crypto

Please check C:\Program Files\Bookmap\NT folder and see this video. You need Global or Global+ if you want to connect BM to Ninja.
by Sandra
Thu Jun 06, 2019 6:25 pm
Forum: General forum
Topic: I can't connect to GDAX neither crypto
Replies: 6
Views: 3198

Re: I can't connect to GDAX neither crypto

It is usually located in C:\Program Files\Bookmap\NT  Please note that Digital subscription doesn't support futures, including NT, you need Global or Global + for it. 
by Sandra
Thu Jun 06, 2019 6:08 pm
Forum: General forum
Topic: Basic question about data provided by Global version of Bookmap
Replies: 1
Views: 2192

Re: Basic question about data provided by Global version of Bookmap

Hi! In addition to Global plan you also need to subscribe to real-time data if you want to observe ES. We offer data for DxFeed CME, the cost is $29 monthly.
Also, you can request a demo from Rithmic or S5 but only for 2 weeks.