Search found 42 matches

by Svyatoslav
Tue Jan 28, 2020 9:57 am
Forum: General forum
Topic: Dots / Bubbles moving out of price!
Replies: 4
Views: 92

Re: Dots / Bubbles moving out of price!

This should be resolved now (7.0.0 b86, 7.1.0 b27)
by Svyatoslav
Tue Jan 28, 2020 9:55 am
Forum: General forum
Topic: Bookmap lag
Replies: 5
Views: 237

Re: Bookmap lag

Hi everyone. Just wanted to provide an update. We are still working on the issue, here is how things look now: - We are testing US infrastructure that should speed up historical data download for US clients (and hopefully alleviate some latency issues too) - We keep working with DX to resolve the is...
by Svyatoslav
Thu Jan 16, 2020 3:08 pm
Forum: General forum
Topic: Dots / Bubbles moving out of price!
Replies: 4
Views: 92

Re: Dots / Bubbles moving out of price!

Thanks, I think I can reproduce it, even though not very reliably. It is probably related to "aggregation by price" clustering. You might want to switch to other mode until we fix that.
by Svyatoslav
Thu Jan 16, 2020 2:40 pm
Forum: General forum
Topic: Dots / Bubbles moving out of price!
Replies: 4
Views: 92

Re: Dots / Bubbles moving out of price!

Hi deckard, Please answer few questions to help us  pinpoint that: 1. what are your volume dots settings (screenshot would be good) 2. do all dots move or only the latest one (I assume all move) 3. which out of 3 happens: a. dots are stationary, but heatmap moves underneath (which results in dots en...
by Svyatoslav
Thu Jan 09, 2020 8:40 am
Forum: General forum
Topic: Bookmap lag
Replies: 5
Views: 237

Re: Bookmap lag

Hi everyone. There seem to be 3 different problems here: - Historical data not downloading (timeout) - Consistent data lag (trades/depth/BBO delayed consistently) - Data desync (trades/depth/BBO desync) First two are typically network-related. It's not about your network specifically (but about it t...
by Svyatoslav
Mon Jan 06, 2020 7:08 pm
Forum: General forum
Topic: Rithmic demo connection
Replies: 6
Views: 192

Re: Rithmic demo connection

Hi,
Could you please provide more details:
- what exactly is the message you are seeing?
- could you attach (or, better, send to me or our support team directly, since it will contain your login) this file: C:\Bookmap\Logs\rithmic-engine-log.000
by Svyatoslav
Fri Jan 03, 2020 10:03 am
Forum: General forum
Topic: dxfeed problem
Replies: 1
Views: 136

Re: dxfeed problem

HI. Which version are you using? Please update to latest 7.0 or 7.1 - unfortunately DX server-side systems have changed quite a few times and old versions can't use the current version.
by Svyatoslav
Sun Dec 29, 2019 10:01 am
Forum: General forum
Topic: Ninjatrader connectivity
Replies: 5
Views: 195

Re: Ninjatrader connectivity

Unfortunately currently supported cross platform trading is only for some pairs, like DX-IB and DX-TS, so it wouldn't help. Cross-instrument trading functionality (which is like ES-MES) is only working within the same platform. So built-in functionality would not help, at this stage. About connectin...
by Svyatoslav
Sat Dec 28, 2019 4:30 pm
Forum: General forum
Topic: Ninjatrader connectivity
Replies: 5
Views: 195

Re: Ninjatrader connectivity

Hi. Let me add to Sandra's response. As you correctly mentioned, quality of data received via Bookmap<->Ninja integration is pretty limited. So while you can run it via indicator as ninja data + ninja trading, it will negatively affect data quality. The solution that you seem to be suggesting (Rithm...
by Svyatoslav
Mon Dec 23, 2019 10:43 am
Forum: New Features and Requests
Topic: Start Bookmap automatically
Replies: 1
Views: 663

Re: Start Bookmap automatically

It's not currently implemented, but there is a workaround that should, in theory, work: copy the shortcut from C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bookmap (which is the shortcut you see in the start menu) to %appdata%\Microsoft\Windows\Start Menu\Programs\Startup Windows should star...