Hi,
Just wanted to let you know that we haven't forgotten to respond to you. We are still considering which approach to recommend.
Search found 9 matches
- Fri May 31, 2024 9:31 am
- Forum: New Features and Requests
- Topic: Add connection to Trading Technologies (TT)
- Replies: 5
- Views: 822
- Tue May 28, 2024 7:50 am
- Forum: New Features and Requests
- Topic: Add connection to Trading Technologies (TT)
- Replies: 5
- Views: 822
Re: Add connection to Trading Technologies (TT)
Hi,
We stopped supporting the Trading Technologies adapter because too few users were using it, so the price of support was deemed too high.
Could you please clarify what do you mean by "Can the adapter be re worked through the API connection service?"
We stopped supporting the Trading Technologies adapter because too few users were using it, so the price of support was deemed too high.
Could you please clarify what do you mean by "Can the adapter be re worked through the API connection service?"
- Fri May 10, 2024 8:49 am
- Forum: General forum
- Topic: Once again the crypto Multibook randomly breaks on my paid account
- Replies: 7
- Views: 11512
Re: Once again the crypto Multibook randomly breaks on my paid account
Hi,
Sorry for the delayed response. We are aware of the issues with Multibook and just recently introduced some improvements to our servers.
Please check if any issues are still present for Multibook on your side.
Sorry for the delayed response. We are aware of the issues with Multibook and just recently introduced some improvements to our servers.
Please check if any issues are still present for Multibook on your side.
- Thu May 02, 2024 8:45 am
- Forum: CoinbasePro(GDAX)
- Topic: New Coinbase API
- Replies: 9
- Views: 1699
Re: New Coinbase API
Hi,
We have updated the integration to support the case when secret key has "\n" as two separate symbols. It should now be possible to copy and paste the key from browser or text editor without the issue.
We have updated the integration to support the case when secret key has "\n" as two separate symbols. It should now be possible to copy and paste the key from browser or text editor without the issue.
- Tue Apr 30, 2024 1:35 pm
- Forum: CoinbasePro(GDAX)
- Topic: New Coinbase API
- Replies: 9
- Views: 1699
Re: New Coinbase API
Yes, please reach out to support regarding this at [email protected]. We will need to see log files to investigate the issue, support is going to be able to assist you on where to find them. Feel free to attach this forum thread as a point of reference.
- Tue Apr 30, 2024 9:00 am
- Forum: CoinbasePro(GDAX)
- Topic: New Coinbase API
- Replies: 9
- Views: 1699
Re: New Coinbase API
The new line symbols "\n" should be copied as is. There is a possibility that file interpreter that you are using is copying those as separate symbols "\" and "n". If that is the case, you can create a text file, manually replace "\n" symbols with new lines and then copy-paste the result. Also, we w...
- Mon Apr 29, 2024 10:42 am
- Forum: CoinbasePro(GDAX)
- Topic: New Coinbase API
- Replies: 9
- Views: 1699
Re: New Coinbase API
Hi, Yes, you should copy/paste the whole "name" as API key and whole "privateKey" as API secret. These fields are present in the "coinbase_cloud_api_key.json" file that Coinbase downloads automatically when you create a new API key. Also, if you have provided a real Private key in the example, pleas...
- Fri Apr 26, 2024 9:40 am
- Forum: CoinbasePro(GDAX)
- Topic: New Coinbase API
- Replies: 9
- Views: 1699
Re: New Coinbase API
Hi,
The integration has been fixed. It should now work with both old and new API keys.
The integration has been fixed. It should now work with both old and new API keys.
- Mon Apr 22, 2024 9:19 am
- Forum: CoinbasePro(GDAX)
- Topic: New Coinbase API
- Replies: 9
- Views: 1699
Re: New Coinbase API
Hi,
Thank you for the report.
I checked the connectivity with new API Key and it doesn't work, so we indeed need to update our Coinbase integration in order to be compatible with new API Keys.
We will update our integration and post a reply here when it's done.
Thank you for the report.
I checked the connectivity with new API Key and it doesn't work, so we indeed need to update our Coinbase integration in order to be compatible with new API Keys.
We will update our integration and post a reply here when it's done.