Upgraded license but now stuck on free version

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Josh13
Posts: 1
Joined: Tue Jul 14, 2020 7:34 am

Upgraded license but now stuck on free version

Post by Josh13 » Tue Jul 14, 2020 7:38 am

Hi there,

I upgraded my license from Global to Global plus and now my activation key makes my Bookmap stuck on the free version. I cannot add Rithmic connection etc...

Can anybody help me?

Thank you in advance

Helena
Posts: 11
Joined: Fri Sep 13, 2019 10:58 am
Been thanked: 2 times

Re: Upgraded license but now stuck on free version

Post by Helena » Tue Jul 14, 2020 8:48 am

Hi,

I am sorry that you are experiencing some difficulties in operating Bookmap.

Could you please email us on support@bookmap.com and specify what is your license key?

We will check and fix the problem.

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