BookMap not seeing my Global+ purchase

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godog
Posts: 23
Joined: Thu Aug 20, 2020 1:40 pm
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BookMap not seeing my Global+ purchase

Post by godog » Thu Aug 20, 2020 2:35 pm

I downloaded BM last night.  Purchased the G+ data plan this morning.  Have opened/closed platform several times but it still doesn't see my purchase.  Key has been entered correctly. 

Zack
Posts: 109
Joined: Mon Jun 11, 2018 12:41 pm
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Re: BookMap not seeing my Global+ purchase

Post by Zack » Mon Aug 24, 2020 8:25 am

Was this issue solved?
If not, please reach out to support@bookmap.com and provide the email / username so we can investigate it further
 

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