Bitmex Connectivity
Bitmex Connectivity
Hey all, looking for some understanding and help , i have recently subscribed and i am having some issues connecting to bitmex data, it keeps disconnecting...? Anyone having similar issues?
https://ibb.co/pjGcwgQ
https://ibb.co/pjGcwgQ
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Re: Bitmex Connectivity
Hi frukiz,
it has been reported by some users and we're figuring this one out. We need your Bookmap version and your latest BitMEX session log file (log are in Bookmap/Logs folder).
it has been reported by some users and we're figuring this one out. We need your Bookmap version and your latest BitMEX session log file (log are in Bookmap/Logs folder).
Re: Bitmex Connectivity
Appreciate the quick response
Cant find the logs folder ( is it located at the default installation folder? )
pic: https://ibb.co/8bNhZ9d
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Re: Bitmex Connectivity
C:\Bookmap\Logss it located at the default installation folder?
And your Bookmap version/build please (Help -> About -> Version ... build ...)
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Re: Bitmex Connectivity
Please update your BitMEX adapter to v0.6.5 (Settings -> Manage plugins -> Installed -> bitmex-adapter -> update).
If the issue still exists let me know and send me your latest log. We are not absolutely sure the issue is on our side so it takes time to figure that out.
If the issue still exists let me know and send me your latest log. We are not absolutely sure the issue is on our side so it takes time to figure that out.
Re: Bitmex Connectivity
AndreyR thanks for the support but the even with the updated version still has issues connecting.
heres the log: https://pastebin.com/TmyQSMfc
heres the log: https://pastebin.com/TmyQSMfc
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Re: Bitmex Connectivity
Hi frukiz,
while we're testing the fix you can use a testing adapter which is expected not to reconnect unless there are some serious issues on the BitMEX side. I'll send you the guide in a private message.
while we're testing the fix you can use a testing adapter which is expected not to reconnect unless there are some serious issues on the BitMEX side. I'll send you the guide in a private message.
Re: Bitmex Connectivity
Hello, I'm having the same problem, could you help me solve? I was using the bookmap normally with Bitmex and suddenly stopped working and can no longer connect with Bitmex.
How to solve Bitmex connectivity problem?
How to solve Bitmex connectivity problem?
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Re: Bitmex Connectivity
Hi ErPa,
an updated version will be available today (I'll let you know in this topic).
an updated version will be available today (I'll let you know in this topic).