Bookmap forum

Hello, You can subscribe in Bookmap to Global or Global plus Bookmap subscription and subscribe to DXfeed US Stock data or Futures data. You will be able see for up to 24 hours of cloud historical data with Global subscription and for up to 7 days with Global plus subscription. Please review this ar...

Hi,
Please write us by email to [email protected] and please provide the email address associated with your Bookmap account or please provide your license key.
Thank you!
 

Hi,
Thank you! I see your email. We will check and I will answer you by email.

Hi,
Please send us by email to [email protected] the screenshot of the error message you get.
Also please send the last common log file from Bookmap->Logs folder. To find Logs folder please open in Bookmap application menu File->Open user folder.

Hi Carlos,
You wrote as also by email. I answered you. Please answer by email why do you think that you still don't have Global susbcription. Your license is correct updated to Global.

Hi Justin, Please specify which old TCP panel you are talking about? What exactly do you want to change? Unfortunately, automatic inheritance of settings from another symbol is not provided. To copy settings from another chart, please right-click on the new chart and select Chart settings->Inherit c...

Hi Aaron,
As I see API is active for your license. Please try to re-open your Bookmap and try again. If will still have the same problem please contact us by email [email protected]

Hi,
You can find your license key in your Bookmap account here - https://bookmap.com/portal
If you will not be able to copy there your license key then please write us by email [email protected] and we will help you.

Hi,
Could you please describe your problem in more details? Do you get error message when you try to susbcribe to the symbols? Please contact us by email [email protected] and send the screenshot of the error message you get and also C:\Bookmap\Logs\rithmic-engine-log.000 log file.

Hi,
Please review this article how to place limit orders in Bookmap - https://bookmap.com/knowledgebase/docs/ ... top-orders