Bookmap Basics FAQ
ABOUT BOOKMAP
Who should use Bookmap?
Bookmap is aimed for Pro and retail traders to help them improve their short-term decisions.
How is Bookmap different from other heatmaps?
Read this article for a detailed comparison of Bookmap with other platforms.
What makes Bookmap unique?
- View order book history in addition to current status.
- No delays. Bookmap is event-driven and is updated every 30 milliseconds. Most other charts aggregate and therefore incur delays.
- Ability to watch volume profile per the desired time frame.
- One-click on a chart to trade live.
TECH SPECIFICATIONS
Can I use Bookmap from more than one PC?
You can run Bookmap on any PC that meets the hardware requirements. However, you cannot use Bookmap simultaneously on multiple PCs. NOTE: If you have a Global Plus Bookmap subscription you can have 2 Bookmap instances open at the same time on 2 different machines only if the one is on replay mode and the other one on live mode. If you have an active session on a certain PC, you will be able to terminate it once you log in to a second PC.
What are the hardware and software requirements?
Please see this section of the knowledge base.
Is there Bookmap version available for Mac?
Yes. You can find the Mac version in the User Portal or download it directly from here.
What is the difference between the production and beta releases?
The beta release includes several features and enhancements that are not included in the production release. A beta release becomes a production release after a cycle of field usage once the next beta release is ready. Click here for more details about the additional features and enhancements of the current beta release.
ACCOUNT
Is my personal information protected?
Yes. Bookmap is not a client-server-based solution. The application runs locally on your PC and interacts with your trading platform to receive market data (or transmit orders with the trading add-on). We do not have any access to any of your personal account information or your trading activity. The only information we receive during license activation is your OS version and screen resolution. We keep this information to improve the Bookmap experience. No other information is passed.
Where can I find my license key?
Log in to the User Portal. Your license key will be displayed.
How do I cancel my subscriptions?
Based on what subscriptions you have, there are two places where you might need to go to cancel all of your subscriptions:
- Go to your account here and hit Cancel next to your active subscriptions.
- If you have subscribed to any Marketplace addons (e.g. Rithmic, MBO Bundle, etc.), you also need to go under your Marketplace account here: https://marketplace.bookmap.com/marketplace/my-account/subscriptions/ . Make sure to login if requested and then, just hit the Cancel button next to the addon you want to cancel. If you can't see the cancel button it probably means that you have already canceled the relevant subscription. Note that you just cancel the auto renewal of your subscriptions so you still have access to them until their expiration date.
CONNECTIVITY
Can I connect to both stocks and futures feeds in parallel?
Yes. Bookmap enables multiple concurrent connections.
Is there a limit to the number of symbols I can display at the same time?
Yes. Subscription to Bookmap Digital allows connecting to only one instrument at a time. With Global you have 10 symbols and with Global+ you have 20 symbols. Compare Bookmap Packages here.