Bookmap Knowledge Base

Bookmap Knowledge Base

  • User Guide
  • Add-ons
  • Java API

›11. Errors

1. Introduction to Bookmap

  • Bookmap Knowledge Base
  • Bookmap® Connectivity
  • Software Versions
  • Bookmap System Requirements

2. Getting Started

  • Register And Download Bookmap
  • Visit Bookmap Portal
  • Enter Your License Key
  • Select A Run Mode
  • Connect To A Broker Or A Data Provider
  • Install An Adapter
  • Connect To Own Data Source
  • Subscribe To An Instrument
  • Open The Main Window
  • Activate Bookmap Offline
  • Add-ons Manager

3. Setting Up & Operating Bookmap

  • Tabs
  • Heatmap. Main Chart
  • Columns

4. Trading

  • Trading with Bookmap
  • Order Types
  • Orders Management
  • Cross-Instrument Trading
  • Trading Configuration Panel
  • Trading from DOM
  • Cross Trading

5. Indicators

  • Display And Settings
  • Cumulative Volume Delta
  • Large Lot Tracker
  • Imbalance Indicators
  • Strength Level Indicator
  • Correlation Tracker
  • MBO Bundle Installation Guide

6. Multibook

  • Introduction to Multibook
  • Multibook Synthetic Instruments
  • Multibook vs Multibook Customizer
  • How to Install Multibook
  • Multibook FAQ

7. Strategies

  • Automated Strategies
  • Automated Strategies FAQ

8. Partnerships

  • Thinkorswim (TOS)
  • Coinbase Derivatives Exchange
  • Coinbase Derivatives - Nano Bitcoin

9. Bookmap Wiki

  • Iceberg Orders Tracker
  • Market Mechanics

10. Help

  • Bookmap Basics FAQ
  • Bookmap Performance FAQ
  • Bookmap For Crypto FAQ
  • Bookmap Marketplace FAQ
  • MBO Bundle FAQ
  • Multibook FAQ
  • Glossary
  • Release Notes

11. Errors

  • General Errors And Crashes
  • Performance Issues
  • dxFeed Data And Backfill Data Issues
  • Rithmic Issues
  • Other Issues

12. Appendices

  • Appendix I. Keyboard Hotkeys
  • Appendix II. Custom Notes
  • Appendix III. Special Orders
  • Appendix IV. Orders Format
  • Appendix V. Colour Value Names

Other Issues

Interactive Brokers: Requested Market Data Is Not Subscribed

Platform: Interactive Brokers TWS Requested market data is not subscribed. Delayed market data is not available.

screenshot

Please contact Interactive Brokers, and make sure that your account supports this instrument.

If you are subscribed to it and the instrument is opened on the IB chart (you must receive multiple levels of data in DOM inside IB, e.g. you can see a candlestick chart and still not have the depth data.)

Try upgrading to the latest version of Bookmap by clicking here.

Download the file and install it into the same folder on your computer where Bookmap is installed at the moment. Do not hesitate to contact us should you have any questions regarding the needed upgrade.

TradeStation Connection Issue

screenshot

This error message is usually displayed when the server terminates the connection, one reason could be that you are in a country banned by TradeStation.

CQG Continuum Connection Issue

screenshot

You can use Bookmap with CQG in parallel to another platform, please request from your broker that your account is provisioned for both Bookmap Private Label and CQG Continuum in CAST.

← Rithmic IssuesAppendix I. Keyboard Hotkeys →
  • Interactive Brokers: Requested Market Data Is Not Subscribed
  • TradeStation Connection Issue
  • CQG Continuum Connection Issue
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