Rithmic Issues

Rithmic Connection Issues: Invalid Credentials

While configuring connectivity in Bookmap, pay attention to the Rithmic System/Gateway combination. If you are not sure what Gateway should be set to, use the default settings (however it would be best to use the closest gateway).

If you are using R-Trader and the Plugin mode please make sure that you have entered the same credentials for both connections.

Rithmic Inconsistent MBO Data Received

It is a minor issue caused by inconsistent MBO data. Follow the steps displayed in the window.

You can reasonably safely continue, just press Continue, and when it pops up again check Ignore further minor errors and press Continue again. It is not dangerous and in this specific case will only affect MBO-based indicators.

Data Latency Spike Detected

This message appears when the data is delayed in a specific time interval. It could be caused by the low speed of the Internet connection or at the data provider side.

Regardless of where data is delayed (on a Rithmic server or while being transmitted to the client), we try to detect the fact that server-side timestamps start lagging.

Selecting the closest gateway makes sense, please review more details in this article.

Also, you can decrease the amount of data by turning on Aggregation on the Connectivity Configuration window.

Rithmic Contact Details

If you continue to have issues when connecting to the Rithmic data feed, please contact their dedicated support team.

You can call 877 408 0008 or email support@rithmic.com.

Check the Rithmic website for more information.